Infosys BPM has announced a Walk-In Drive for International Customer Support (Voice Process) in Bangalore for candidates with 0–5 years of experience. This opportunity is ideal for graduates seeking a full-time, on-site role with a global organization, especially those with prior international voice support experience and strong English communication skills.
The walk-in interview will be conducted on 28th and 29th January 2026 at the Infosys Electronic City Phase II campus, Bangalore.
🏢 Company Profile
Infosys BPM Ltd. is a global leader in business process management, serving international clients across multiple industries. The company is known for structured career growth, professional work culture, and continuous learning opportunities.
🧾 Job Details
- Job Title: International Customer Support Executive (Voice Process)
- Company: Infosys BPM Ltd.
- Job Location: Electronic City Phase II, Bengaluru, Karnataka
- Employment Type: Full-Time, Permanent
- Work Mode: 100% Work From Office
- Shift: Night Shifts | Rotational Week Offs
- Experience Required: 0–5 Years
- Qualification: Any Full-Time Graduate (15 years of education)
🔑 Key Responsibilities
- Handle inbound and outbound calls from international customers.
- Resolve customer queries efficiently while maintaining service quality.
- Demonstrate empathy, active listening, and professional communication.
- Follow internal processes, compliance standards, and ethical guidelines.
- Adapt quickly to new tools, technologies, and workflows.
- Ensure high levels of customer satisfaction and first-call resolution.
🎓 Eligibility & Qualifications
Mandatory Requirements:
- Prior International Voice Support experience (mandatory).
- Excellent verbal and written English communication skills.
- Willingness to work night shifts and on-site in Bangalore.
- Strong customer handling and problem-solving abilities.
Preferred:
- Experience in contact center or BPO voice processes.
- Basic customer support or communication certification.
🧠 Required Skills & Competencies
- International customer service skills
- Call structuring and professional etiquette
- Customer-centric mindset
- Team collaboration and adaptability
- Ethical and professional conduct
- Basic technical aptitude and system navigation
💰 Salary & Benefits
- Expected Salary: ₹25,000 – ₹45,000 per month (₹3.0 – ₹5.4 LPA, depending on experience)
- Performance-based incentives
- Career growth and internal mobility
- Exposure to global clients
- Continuous learning and skill development programs
- Professional work environment at Infosys campus
📄 Documents Required for Walk-In
Candidates must carry originals and copies of the following:
- Updated resume (printout)
- Any two government-issued photo IDs (Aadhar / PAN / Passport / Voter ID)
- Academic documents:
- 10th & 12th marksheets
- Graduation marksheets (all semesters)
- Provisional & Degree certificates
Note: Laptops and cameras are not allowed inside the campus. Government ID is mandatory for entry.
📍 Walk-In Interview Details
- Dates: 28th & 29th January 2026
- Time: 10:00 AM – 2:00 PM
- Venue:
Infosys Limited, Gate No. 2
No. 40/P-41/P, Electronic City Phase II
Industrial Area, Konappana Agrahara
Bengaluru – 560100
Landmark: Sunik Industries
📝 How to Apply
- Attend the walk-in interview directly at the venue on the specified dates.
- Carry a copy of the job invitation/email along with required documents.
