At Lilly, we unite caring with discovery to make life better for people around the world. As a global healthcare leader headquartered in Indianapolis, Indiana, we are dedicated to discovering and delivering life-changing medicines to those in need. Our employees, numbering around 39,000 globally, strive to improve disease understanding and management while giving back to communities through philanthropy and volunteerism. We seek passionate individuals who are determined to make a difference.
Organization Overview
The Product Research and Development (PRD) organization at Lilly focuses on the development and delivery of quality medicines to patients. Our diverse portfolio includes the commercialization of insulins, small molecules, monoclonal antibodies, novel therapeutic proteins, peptides, oligonucleotide therapies, and gene therapy systems. The Lilly Capability Centre India (LCCI), located in Bengaluru, serves as a strategic investment to attract top talent from India’s vibrant academic and professional environment. The LCCI PRD team collaborates closely with the PRD team in Indianapolis to ensure the effective delivery of Lilly’s clinical portfolio.
Responsibilities of the Document Controller
As a Document Controller (DC) at Lilly, you will play a critical role in processing documents within our electronic systems (Veeva, QualityDocs) that support analytical testing and development activities. Your responsibilities will include:
- Processing documents and assisting customers with NuGenesis requests, resolving any issues and escalating when necessary.
- Following good documentation practices and adhering to PRD procedures related to laboratory documentation.
- Ensuring 100% compliance with applicable business processes and maintaining training for Veeva DC and NuGenesis DC.
- Demonstrating attention to detail to ensure data accuracy in IT systems.
- Uploading new documents into Veeva Vault QualityDocs and managing document properties and workflows.
- Monitoring workflow statuses and following up on any delays.
- Responding to inquiries regarding the QualityDocs system and assisting clients with collaboration site issues.
- Training new employees on documentation processes and local procedures.
Key Skills and Experience
To excel in this role, candidates should possess the following skills and qualifications:
- A Bachelor’s degree in Pharmacy or Science, with 0-3 years of experience in a pharmaceutical organization focusing on documentation and compliance.
- Familiarity with laboratory techniques and analytical testing.
- Experience with Veeva Vault QualityDocs or a similar Electronic Document Management System, as well as NuGenesis or Laboratory Information Management Systems.
- Proficiency in Microsoft Office products (Excel, Word, SharePoint, OneNote, Teams, Outlook).
- Excellent communication skills to effectively collaborate with scientists and team members.
- Strong organizational skills to manage multiple tasks and ensure timely completion.
