Freyr is actively hiring an experienced Complaint Handling Specialist to strengthen its Medical Devices – Medical Writing – EUA division in Hyderabad SEZ, HITEC City. If you have strong expertise in complaint management, medical device regulations, and FDA/international reporting compliance, this opportunity offers career growth, global exposure, and competitive pay.
📝 Key Responsibilities
As a Complaint Handling Specialist at Freyr, you will:
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- Evaluate and document complaint information in electronic databases
- Perform follow-up activities and maintain accurate complaint categorization for trending
- Determine reportability of complaints to the FDA and international regulatory authorities
- Prepare investigation summaries and ensure audit-ready complaint documentation
- Collaborate with Technical Service, R&D, Manufacturing, QA, and external stakeholders
- Provide technical expertise in complaint handling to meet global compliance standards
- Review and interpret risk management documentation related to complaints
🎓 Skills & Qualifications
- UG/PG in Engineering or Life Sciences
- 5–8 years of complaint handling experience in the medical device industry
- Strong knowledge of FDA & international reporting regulations
- Excellent cross-functional collaboration and communication skills
💼 Benefits
- Competitive salary package (₹8–14 LPA based on experience)
- Global exposure with leading international clients
- Career growth opportunities in the medical devices compliance domain
- Work at Hyderabad SEZ with a dynamic, collaborative team
📩 How to Apply
Interested candidates can apply directly by sending their updated resume:
