Are you a recent graduate looking to kickstart your career in the international banking industry? Cognizant, a global leader in professional services, is seeking motivated individuals to join our team as Process Executives – Data. If you have a keen eye for detail and are passionate about providing excellent customer service, this could be the perfect role for you!
Job Title: Process Executive – Data
Location: Chennai/Hyderabad, India
Employment Type: Full-time
Work Model: Work from Office
Night Shift Hours: 6 PM IST to 4 AM IST (No rotational or day shifts)
About Cognizant
Cognizant is a premier professional services firm, dedicated to transforming our clients’ operations and technology for the digital age. With over 350,000 associates globally, we pride ourselves on our culture of collaboration, innovation, and inclusion. Cognizant is a member of the NASDAQ-100 and ranks among Forbes World’s Best Employers 2024. Discover how we help clients lead with digital at Cognizant.com.
Key Responsibilities
As a Process Executive – Data, your primary duties will include:
- Maintaining and updating customer account information in client applications.
- Managing branch requests from the bank while maintaining strong relationships.
- Responding to ad hoc requests and timely escalations.
- Completing and reviewing daily work inflow from commercial bankers, customers, and prospects.
- Developing familiarity with client databases and applications unique to Cognizant.
- Meeting or exceeding customer SLAs and expectations regarding quality and turnaround time (TAT).
Qualifications
Education and Experience
- Education:Â Any graduate with 0 to 6 months of experience in the international banking sector.
- Awareness:Â General knowledge of international banking products and services.
Skills
- Strong attention to detail.
- Willingness to learn with limited training.
- Ability to thrive in an energetic and collaborative environment.
Why Join Us?
At Cognizant, we champion diversity and inclusion, fostering an environment where everyone feels valued and empowered. We provide our associates with resources to build their career paths and prioritize their well-being and professional growth.