Koncord Clinical Research Services (KCRS) is expanding its remote workforce and hiring Clinical Trial Enrolment Associates – Voice Process. This role is ideal for professionals with excellent English communication skills, a clear accent, and prior experience in voice or customer support. If you are passionate about contributing to meaningful clinical research and comfortable working night shifts, this opportunity is perfect for you.
Responsibilities
As a Clinical Trial Enrolment Associate, you will:
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- Engage potential participants over voice calls for clinical trial enrolment.
- Communicate clearly and professionally to explain trial procedures.
- Maintain accurate records of interactions and enrolment status.
- Collaborate with clinical teams to ensure smooth participant onboarding.
- Handle participant queries and provide timely responses.
Qualifications
The ideal candidate should have:
- Bachelor’s degree in Life Sciences (preferred).
- Minimum 6 months of experience in a voice process or customer support role.
- Excellent English communication skills, with a clear accent.
- Willingness to work night shifts in a 100% remote setup.
- Strong interpersonal skills and attention to detail.
Benefits
- Fully remote work opportunity.
- Exposure to clinical research and trials.
- Work with a growing team in a dynamic healthcare environment.
- Opportunity to develop professional skills in clinical trial operations.
How to Apply
Interested candidates can send their CV to: hr@koncordclinical.com
Tag a friend or colleague who may be a fit, or apply directly today to kickstart your clinical research career!
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