Are you a highly motivated and experienced professional in the biotechnology sector looking for a new challenge? Do you have a passion for life science research products and a deep understanding of the industry? If so, we have an exciting opportunity for you to join our team as a Product Support Associate at Biotechnolabs.
At Biotechnolabs, we are committed to providing innovative solutions to the life science research community. Our company is dedicated to delivering high-quality products and exceptional customer service to our clients. As a Product Support Associate, you will play a critical role in supporting our customers and ensuring their needs are met.
Job Description:
As a Product Support Associate, you will be responsible for providing technical support and assistance to our customers. Your main duties will include:
- Responding to customer inquiries and resolving technical issues related to our life science research products
- Conducting market analysis to understand customer needs and preferences
- Collaborating with our sales and marketing teams to develop and implement effective sales strategies
- Providing product training and demonstrations to customers and internal teams
- Staying up-to-date with industry trends and developments in the life science research sector
Qualifications:
To be successful in this role, you should have:
- A Master’s degree in Biotechnology or a related field
- A deep understanding of life science research products and their applications
- 2-3 years of related industry experience, preferably in a customer-facing role
- Excellent communication and interpersonal skills
- Strong analytical and problem-solving skills
- Ability to work effectively in a team environment
Why Join Biotechnolabs?
At Biotechnolabs, we offer a dynamic and supportive work environment that encourages innovation and creativity. Our team is passionate about delivering exceptional customer service and making a positive impact in the life science research community. As a Product Support Associate, you will have the opportunity to:
- Work with a talented team of professionals who share your passion for biotechnology
- Develop your skills and expertise in a fast-paced and rapidly evolving industry
- Contribute to the development and delivery of innovative solutions that make a difference in people’s lives
- Enjoy a competitive salary and benefits package
How to Apply:
If you are a motivated and experienced professional looking for a new challenge, please send your CV to admin@biotechnolabs.com. We look forward to hearing from you and discussing this exciting opportunity further.
