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Are you detail-oriented and passionate about operational excellence? A leading global healthcare support organization is hiring Analyst – Operations ROI (Practice Account Analyst) in Pune, Maharashtra. This full-time hybrid role is ideal for graduates with 0–3 years of experience in data operations, analytics, and US healthcare support.
The Analyst will play a crucial role in troubleshooting, analyzing, and maintaining data integrity while supporting critical healthcare operations.
🔹 Job Overview
- Position: Analyst – Operations ROI (Practice Account Analyst)
- Job Category: Customer Service / Data Operations
- Experience: 0–3 Years
- Location: Pune, Maharashtra (Hybrid)
- Job Type: Full-time
- Shift: Night shifts required
🧩 Key Responsibilities
- Analyze and interpret operational data to provide actionable insights.
- Troubleshoot issues via phone, email, or software to identify root causes.
- Maintain data accuracy and integrity across all platforms.
- Research, sort, and validate information from multiple data sources.
- Identify and resolve discrepancies in incomplete records.
- Escalate unresolved issues as required and ensure timely closure.
- Ensure compliance with project standards and reporting requirements.
🎓 Required Skills & Qualifications
- Graduate in Life Sciences, Pharma, Healthcare, or any related discipline.
- 0–3 years of experience in data entry, customer operations, or healthcare analytics.
- Strong written and verbal communication skills.
- Proficiency in MS Office (Excel, Word, Outlook).
- Knowledge of US Healthcare domain preferred.
- Excellent problem-solving and time management skills.
- Ability to work independently and under pressure.
- Familiarity with ticketing tools or data entry systems is an advantage.
💼 Benefits
- Competitive salary package (₹3.0–₹5.0 LPA depending on experience).
- Hybrid work setup with exposure to global healthcare operations.
- Skill development and cross-functional learning opportunities.
- Supportive team environment with performance-based growth.
📩 How to Apply
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