Global clinical research organization ICON plc is hiring an Investigator Payment Associate for its Chennai, India office (Hybrid mode). This opportunity is ideal for professionals interested in clinical research finance operations, investigator payments, and CRO project coordination.
ICON is a leading clinical research organization (CRO) supporting pharmaceutical and biotech companies in developing innovative medicines. As an Investigator Payment Associate, you will play a critical role in ensuring accurate and timely payments to clinical trial investigators and sites according to contractual agreements.
This role is highly relevant for professionals with experience in clinical operations, investigator payments, clinical finance, or CRO support functions.
Job Details
Position: Investigator Payment Associate
Company: ICON plc
Location: Chennai, India
Work Mode: Hybrid (Office with Flex)
Employment Type: Full-time
Department: Investigator Payments / Clinical Operations Support
Key Responsibilities
The Investigator Payment Associate will support clinical trial payment operations and investigator financial management. Core responsibilities include:
- Support setup and maintenance of investigator payment systems.
- Process and manage payments to clinical trial investigators and sites.
- Coordinate with clinical project managers, sponsors, and internal teams regarding payment inquiries.
- Act as the point of contact for payment-related queries when senior members are unavailable.
- Ensure payments are executed accurately and on time as per investigator contracts.
- Liaise with internal departments such as:
- Clinical Operations
- Finance
- IT
- Legal and Contracts
- Maintain strong relationships with investigative site personnel.
- Support continuous process improvement in investigator payment workflows.
This role contributes directly to efficient clinical trial execution and investigator site satisfaction.
Required Qualifications
Candidates applying for the ICON Investigator Payment Associate job in Chennai should have:
- Bachelorโs degree in a related field (Life Sciences, Pharmacy, Business, Finance or equivalent).
- Minimum 2 years of relevant work experience preferred.
- Strong Microsoft Office skills (Excel, Word, Outlook, Access).
- Excellent organizational and administrative skills.
- Good numerical and financial understanding.
- Strong communication and stakeholder management skills.
- Ability to work in fast-paced clinical research environments.
Preferred Skills
Professionals with experience in the following areas will have an advantage:
- Clinical trial financial management
- Investigator payments in CROs
- Clinical operations support
- Contract and site payment reconciliation
- Clinical project coordination
Benefits of Working at ICON
ICON provides competitive compensation and employee-focused benefits including:
- Competitive salary packages
- Annual performance bonus
- Comprehensive health insurance plans
- Retirement and savings benefits
- Life insurance coverage
- Global Employee Assistance Program
- Flexible work arrangements
- Work-life balance initiatives
- Professional development opportunities
ICON promotes an inclusive workplace culture focused on collaboration, innovation, and patient impact.
Why This Role is Important
Investigator payments are a critical operational component in clinical trials. Accurate and timely site payments help maintain investigator engagement and ensure smooth trial conduct.
Working as an Investigator Payment Associate at ICON allows professionals to gain exposure to:
- Global clinical trial financial processes
- CRO operational systems
- Clinical project lifecycle management
- Cross-functional collaboration with clinical teams
This role can serve as a career pathway toward Clinical Finance, Clinical Project Management, or Clinical Operations roles.
How to Apply
Application Link