IQVIA, a global leader in clinical research services, pharmacovigilance, and healthcare intelligence, is inviting applications for the position of Operations Specialist 1 in Kolkata, India. This is a full-time opportunity ideal for life sciences and healthcare graduates looking to build a strong career in drug safety, adverse event processing, and regulatory-compliant safety operations.
If you have experience or interest in pharmacovigilance case processing, safety database management, and AE/ADR handling, this role offers exposure to global clinical safety projects within a reputed CRO environment.
🔍 Job Overview – Operations Specialist 1 (IQVIA)
As an Operations Specialist 1, you will be responsible for reviewing, assessing, and processing safety data received from multiple sources and ensuring accurate distribution to internal and external stakeholders in compliance with global pharmacovigilance regulations, SOPs, and project-specific guidelines.
This role requires close collaboration with clinical teams, data management, investigators, medical monitors, and clients, ensuring high-quality and timely safety deliverables.
📋 Key Responsibilities
- Process pharmacovigilance safety data in compliance with global regulations and SOPs
- Collect, track, and manage Adverse Events (AEs) and safety endpoints
- Determine initial vs follow-up case status
- Perform safety database entry, AE & product coding, and narrative writing
- Conduct literature screening and safety reporting activities
- Ensure quality, productivity, and compliance standards are consistently met
- Create, maintain, and track safety cases as per project plans
- Identify and escalate quality issues to senior team members
- Liaise with clinical, data management, project management, and healthcare professionals
- Support or perform medical review of non-serious AEs/ADRs (as per project needs)
- Mentor new team members when assigned
- Participate in project meetings and departmental initiatives
- Maintain 100% compliance with IQVIA people practices and training requirements
🎓 Qualifications & Skills Required
Educational Qualification
- Bachelor’s degree in Life Sciences, Pharmacy, Healthcare, or allied scientific disciplines
Experience
- Bachelor’s degree with 0–3 years of relevant experience
- Equivalent combination of education, training, and experience accepted
Technical & Professional Skills
- Good knowledge of medical terminology
- Working knowledge of safety databases (Argus, ARISg, or equivalent preferred)
- Understanding of global clinical research and pharmacovigilance regulations
- Strong attention to detail and data accuracy
- Proficiency in MS Office and web-based applications
- Excellent written and verbal communication skills
- Ability to multitask, meet strict timelines, and work independently
- Flexibility to work in shifts and adapt to changing project demands
💼 Benefits of Working at IQVIA
- Opportunity to work with a global leader in pharmacovigilance and clinical research
- Exposure to international safety projects and clients
- Structured training and career development programs
- Collaborative, inclusive, and professional work culture
- Long-term growth in drug safety, PV operations, and regulatory compliance
📍 Job Location
Kolkata, West Bengal, India
💰 Salary (Expected)
- ₹4,50,000 – ₹7,50,000 per annum (Estimated, based on industry standards and experience)
📝 How to Apply
