IQVIA, a global leader in life sciences and healthcare solutions, is inviting applications for the Safety Associate Trainee – Medical Information (Night Shift) position in Thane, Maharashtra. This full-time opportunity offers hands-on exposure to pharmacovigilance, medical information handling, and global healthcare operations.
If you’re passionate about healthcare, fluent in English and Hindi, and ready to work in a 24/7 rotational night shift, this role could be your gateway to a rewarding career in clinical research and drug safety.
🔑 Key Responsibilities
As a Safety Associate Trainee at IQVIA, you will:
- Provide phone support to healthcare professionals (HCPs) and patients for medical inquiries, adverse events (AEs), and product complaints.
- Document AE/PC/MI in structured forms and share with the Safety team for further processing.
- Receive and track calls, faxes, and emails related to medical safety and product quality.
- Maintain clear team communication, reporting metrics, challenges, and successes to local management.
- Support global regions including the US, EU, Canada, and India with 24/7 medical information assistance.
- Participate in training programs and contribute to process improvements.
- Build a collaborative team culture while adhering to IQVIA’s core values.
🎓 Qualifications & Skills Required
To qualify for this role, candidates must have:
- A Bachelor’s degree in life sciences, healthcare, or allied fields.
- 0–2 years of experience in Medical Information (MI) or Pharmacovigilance (PV).
- Fluency in English and Hindi; knowledge of international/other Indian languages is an advantage.
- Strong knowledge of medical terminology and MS Office tools.
- Excellent communication, teamwork, and time-management skills.
- Willingness to work in night shifts (rotational, 24/7 support model).
🌟 Benefits of Working with IQVIA
- Global exposure in clinical research and pharmacovigilance.
- Opportunity to learn multiple safety service lines.
- Structured training and career growth opportunities.
- Work-life balance with a five-day work week and two days off.
- Competitive salary and benefits package.
📌 Application Process

