Are you passionate about improving global health and contributing to the development of life-changing therapies? Parexel, a leading Clinical Research Organization (CRO), is hiring a Clinical Operations Assistant (COA) in Bengaluru, India. If you have a background in clinical research, strong organizational skills, and fluency in Japanese (N2, N3), this could be the perfect opportunity for you. Read on to learn more about the role, Parexel, and how to apply.
About Parexel
Parexel is a globally recognized CRO dedicated to improving the world’s health. From clinical trials to regulatory consulting and market access, Parexel’s solutions are driven by a deep commitment to making a difference. Every team member, regardless of their role, contributes to the development of therapies that benefit patients worldwide. With a culture rooted in empathy and innovation, Parexel empowers its employees to take their work personally and deliver impactful results.
Job Description: Clinical Operations Assistant
As a Clinical Operations Assistant (COA), you will play a critical role in maintaining the efficiency, accuracy, and quality of clinical operations. Your responsibilities will include managing paper and electronic Central Files, supporting site management teams, and ensuring compliance with clinical trial processes.
Key Responsibilities
- Track, scan, code, and file documents in the Central File system as per the Central File Maintenance Plan (CFMP).
- Maintain paper wet-ink documents and ensure proper archiving.
- Perform quality checks to ensure accurate document maintenance.
- Monitor and update Clinical Trial Management Systems (CTMS) and study-specific trackers.
- Organize translations of study documents and manage payment/invoice processing.
- Coordinate courier shipments of study documents to sites, vendors, and clients.
- Collect internal signatures for site-related documents.
- Support document collection, customization, and review for clinical trials in Japan.
- Liaise with sites, investigators, and project management teams to ensure smooth trial conduct.
Skills and Qualifications
- Fluency in Japanese (N2, N3): Reading, writing, and speaking proficiency is mandatory.
- Experience in CROs or the life sciences industry is preferred.
- Strong problem-solving, organizational, and time-management skills.
- Excellent interpersonal, verbal, and written communication skills.
- Ability to prioritize tasks, meet deadlines, and work autonomously.
- Knowledge of clinical trial methodology and terminology.
Education
- A degree in biological sciences, pharmacy, or a health-related discipline is preferred.
- Equivalent nursing qualifications or relevant clinical research experience will also be considered.
Why Join Parexel?
- Impactful Work: Contribute to the development of therapies that improve patient lives.
- Global Collaboration: Work with a diverse, empathetic, and innovative team.
- Professional Growth: Gain experience in a leading CRO with opportunities for career advancement.
- Supportive Culture: Be part of an organization that values empathy, quality, and compliance.
