Are you looking to advance your career in the healthcare and life sciences sectors? Cognizant, one of the world’s leading professional services companies, is currently hiring for two exciting positions: Process Specialist-CDM and Trainee – Junior Data Analyst. These roles are perfect for individuals passionate about clinical operations, data management, and customer service excellence.
Process Specialist-CDM
Job Summary
As a Process Specialist-CDM, you will be an integral part of the Clinical Data Management (CDM) team, applying your skills and knowledge to manage and oversee clinical data management processes. You will work to ensure the accuracy and completeness of clinical data, conduct data analysis and reporting, and ensure compliance with regulatory requirements.
Key Responsibilities
- Data Management: Oversee the clinical data management process, ensuring accuracy and regulatory compliance.
- Data Analysis and Reporting: Conduct data analyses and provide reports to stakeholders.
- Collaborative Efforts: Work with cross-functional teams to establish effective data management strategies.
- Support Junior Members: Mentor and provide guidance to junior team members.
- Process Improvement: Contribute to process improvement initiatives within the department.
- Training Initiatives: Participate in training and development sessions aimed at enhancing team capabilities.
Qualifications
Candidates should have a minimum of 3.5 years of experience in clinical operations, particularly in Research and Development and Clinical Data Management. A bachelor’s degree in pharmacy or a related field is essential. Key skills include proficiency in Clinical Data Management and familiarity with Medidata Rave.
Job Location
This position is available in major Indian cities such as Mumbai, Pune, Hyderabad, Bangalore, and Kolkata.
Trainee – Junior Data Analyst
Job Summary
Cognizant is also seeking a Trainee – Junior Data Analyst for our CDM/PV team. If you have 0 to 3 years of experience and are eager to learn and grow in the field of data analysis and customer management, this position is ideal for you.
Key Responsibilities
- Data Processing: Manage and process customer data using MS Excel, ensuring detailed accuracy.
- Customer Management: Handle customer complaints and inquiries, ensuring professional and empathetic responses.
- Feedback Analysis: Monitor and analyze customer feedback to identify trends and areas for improvement.
- Documentation: Maintain records of customer interactions, ensuring data integrity and accuracy.
- Report Generation: Assist in providing regular updates on customer service metrics to management.
- Policy Development: Support the development of customer service policies and procedures.
Qualifications
Candidates should possess strong technical skills in MS Excel, along with expertise in Customer Management and Complaint Management within the Life Sciences sector. A keen attention to detail and the ability to work collaboratively in a team environment are essential.
Work Environment
This role operates on a hybrid work model and involves rotational shifts, demonstrating flexibility and adaptability in the workplace.
About Cognizant
Cognizant is committed to fostering an inclusive workplace that champions diversity, equity, and innovation. With over 350,000 associates globally, we aim to transform our clients’ businesses through our consultative approach and industry expertise. Headquartered in the U.S., we have consistently been recognized as one of the most admired companies worldwide.
Why Join Cognizant?
Working at Cognizant means being part of a vibrant community that values collaboration and mutual support. We focus on innovation that drives our clients’ success, whilst ensuring that our employees grow along their career paths. Cognizant is an equal opportunity employer that welcomes applicants from all backgrounds.
Application Link For Trainee Jr Data Analyst
Application Link for PROCESS SPECIALIST-CDM
